Privacy Policy

1. Who is responsible

AestheticBiz is a Patient Revenue Platform demonstration operated by CRM Solutions (Durban, South Africa / serving US and international clinics). Privacy enquiries: Contact or crmsolutions.app/contact.

2. Information we collect

• Name, email, phone and enquiry details you submit on forms.
• Discovery Call date, timezone and correspondence.
• Skin Survey answers and resulting score (demo preview).
• Browser, device, referring page and basic security logs.
• Live audio and conversation content when you deliberately start Adel, the platform voice guide.

Please do not share payment-card details, passwords, medical records or confidential company files with Adel or through public demo forms.

3. Why we use it

• Respond to enquiries and demonstrate the platform.
• Schedule Discovery Calls with CRM Solutions.
• Improve the demo experience and protect the website.
• Process Adel voice sessions when you start a conversation.

4. Service providers

Information may be processed by hosting, email, calendar, analytics and Google Gemini (for Adel voice) under their terms. We do not sell personal information.

5. Cookies and measurement

Essential technologies deliver secure site features. Optional analytics remain off until you consent where controls are offered. See the Cookie Policy.

6. Your choices

Subject to applicable law, you may request access, correction or deletion of personal information we hold. Contact us via the Contact page. This policy may be updated when services or providers change.